Tk. 5,000

( 15% VAT applicable)

2 days left

Program Includes

Case study

Share Now

Student Feedback

What you will learn ?

  • Define the elements of customers experience in his or her brand
  • Develop the right attitude to become a useful resource
  • Define appropriate and inappropriate office behavior
  • Better manage time and deadlines
  • Appreciate differences among the team members
  • Better manage internal and external conflicting situations
  • Develop action plans to improve professionalism at work


  • Professionals of all levels of an organization.


96% of HR executives/managers believe that professionalism relates to the person, not the job title. Thus, ‘professionalism’ is a very commonly used word yet highly vague concept. This highly interactive course will clear the confusion by covering workplace expectations and acceptable behaviors of a general organization.

Course Outline:

1. The capacity equation
2. Qualities and characteristics of a professional
3. Aspects of professionalism
4. Common unprofessional behaviors
5. Important etiquettes to be a true professional
6. Professional styles
7. Stages of professional development
8. Reflection and building professional development plan


Mohammad Mubir
  • 0 Rating
  • 0 Review
  • 1 Students
  • 13 Courses

Mohammad Mubir Mahmud Chowdhury

  • Co-Founder and Lead Consultant, Beyond Rationale; Co-Founder, Di
  • Job role and Personal Profile Analysis Customer Experience Management Net Promoter System (NPS) Lean Six Sigma methodology (continuous improvement) Proactive customer feedback mechanism Co-creation panel Key Account Management B2B sales and relationship management Direct Sales Project Management

With over 15 years of professional experience, Mr. Md. Mubir M. Chowdhury is an expert in Customer Experience Management, B2B sales, and customer relationship management, and business communications.

He is the Co-Founder & CEO of Humac Lab Ltd. which has already created award winning products. He is also a promoter of Customer Experience Management concept along with playing an anchor role in the CEM training and consultancy field of Bangladesh.

Give a review

We'll inform you updates on new courses, seminar or workshop and more