Friday, 18 Oct, 2019
09:00 AM - 05:00 PM
Develop the right attitude to deliver excellent customer service in sales center agent.
Price: Tk. 5,000.00 + VAT
Define the elements of customers experience in his or her brand Empathize with customers Build rapport with customers Avoid critical mistake areas that make customers unhappy Develop proper attitude required to become an excellent sales center agent Manage difficult or angry customers Develop skills to effectively manage different types of customers Manage personal stress level