Friday, 09 Aug, 2019
09:00 AM - 05:00 PM
Delivering positive customer experience requires proper mindset to understand customer needs and treat the customer as they want to be treated.
Price: Tk. 8,000.00 + VAT
Program Includes
Assignments
Practical Work
Introduction
Understand the concept of CEX Learn how to manage customer expectations Learn about the tools and techniques to manage customer experience Understand your organization's customer experience level
