0 Reviews

Friday, 20 Sep, 2019

09:00 AM - 05:00 PM

This training will help call center agents learn to make the very most of their.

Price: Tk. 5,000.00 + VAT

Customer Service for Call Center Agents

Program Includes

Case Study

Assignment

Introduction

Define the elements of customers experience in his or her brand Develop the right attitude to deliver excellent customer service Empathize with customers Build rapport with customers Avoid critical mistake areas that make customers unhappy Manage difficult customers and situations Develop skills to effectively manage different types of customers Manage personal stress level

Enroll Now

We'll inform you updates on new courses, seminar or workshop and more

messanger
Technobd Tranning
  0 Reviews

Friday, 20 Sep, 2019

09:00 AM - 05:00 PM

This training will help call center agents learn to make the very most of their.

Price: Tk. 5,000.00 + VAT

Customer Service for Call Center Agents

Program Includes

Case Study

Assignment

Introduction

Define the elements of customers experience in his or her brand Develop the right attitude to deliver excellent customer service Empathize with customers Build rapport with customers Avoid critical mistake areas that make customers unhappy Manage difficult customers and situations Develop skills to effectively manage different types of customers Manage personal stress level

Enroll Now

We'll inform you updates on new courses, seminar or workshop and more

messanger